It's no secret that the name of my website is "ASK Bob Rankin". And people do ask me questions, LOTS of them.

I do my best to answer those questions by publishing new articles, interacting with readers online, and via email.

I can only answer a small percentage of the questions I receive, and it's usually in the form of a quick followup.

"Doctor Bob, Do You Make House Calls?"

But sometimes, my readers ask for more. So I'm offering a new service to fill that need: Answers By Phone.

Do you have an URGENT computer problem, need personalized help, or have a question that's difficult to explain by email? Consider talking one-on-one with me. I'll spend up to 20 minutes with you on the phone (using remote access, if needed) to help you diagnose and find a solution to your computer or Internet problem, for just $49.

As part of your consultation, you'll get the following extra services:

• Internet Security Review: I'll help you identify and remove any security or privacy risks on your computer. Plus, I'll advise if you can switch from a paid antivirus product to an equivalent FREE solution.
• Software Review: I'll examine the software installed on your computer, help you remove unnecessary apps, and suggest free alternatives to any commercial software you currently have.

These bonus reviews alone could save you much more than the cost of the consultation! Geek Squad charges $149 just to clean up viruses, or $220 for a phone support service plan. My $49 fee is a one-time charge, and if you need software, I'll recommend FREE products that get the job done.

For details, or to schedule a consultation with me, see my Ask Bob a Question page. Have a great week! -- Bob